ARLA
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Alberta Residential Landlord Association
 
Code of Ethics 

Professional Member & Preferred Service Member 


It is the mandate that all ARLA Members be informed as to the developments and trends within the industry and render their services and opinions using their full training, qualifications and experience.  Part of our Associations duty is to always protect the public against fraud, misrepresentation and unethical practices.  ALRA Members withstand from seeking unfair advantages over and publicly criticizing the reputation of other industry members or the industry as a whole.

Public confidence in the professionalism and integrity of our Members is of the upmost importance which is necessary for the future credibility and success of the Alberta Residential Landlord Association.  This Code of Ethics is not intended to describe the minimum expectation of permissible performance; rather, it describes the optimum performance the public has a right to expect and makes that performance the “norm” for Members of the Alberta Residential Landlord Association.  The demand for high standards of professional conduct protects the interests and the rights of the Members within the Association, its clients and customers.  As such, the Code is and will continue to be a demanding document; a plan for professionalism, capable of including and accommodating every change, challenge and controversy which arises.

1. Members shall, at all times, conduct their business and personal activities with the knowledge of and in compliance with applicable Federal, Provincial and Municipal laws and regulations and shall maintain the highest moral and ethical standards.  

2. Members shall act in a professional manner and treat all stakeholders with respect, fairness and in kind.

3.Members shall, strive to maintain and continually improve the professional standards of the industry through education, training and refinement of their unique skills. 

4. Members shall, seek to maintain an equitable, honorable and cooperative relationship with fellow Members;

5. Members must use moral and ethical judgment in all decisions and act honestly and in good faith.
​
Office Hours:
Monday - Friday 8:30 am - 3:30 pm
office is closed on all statutory holidays and for all scheduled monthly events & meetings.
If you are wishing to come by the office to pick up forms, please call in advance to ensure someone will be at the office to assist you.

​Alberta Residential Landlord Association 
#208 10544 - 106 Street
Edmonton, AB T5H 2X6​
Phone: (780) 413-9773   Fax: (780) 423-5186
​
Email Contacts: 
Donna Monkhouse, Executive Director 
780-498-0509
donna@albertalandlord.org
​

Brittany Dorado, Executive Assistant
​Events & Member Development
executive@albertalandlord.org 
  • Home
  • About Us
    • Who We Are
    • Mission, Vision and Value
    • Board of Directors & Staff
    • Privacy Policy
    • Government Advocacy
  • Membership Information
    • Membership Benefits
    • Code of Ethics
    • Professional Member Application Form
    • Preferred Service Member Application Form
    • Member Exclusive Discounts
    • Preferred Service Member Directory
  • Landlord Forms & Online Store
    • Landlord Forms, Event Registration & Member Renewal
    • Delivery & Standards
  • ARLA Events
    • 2021 Calendar of Events
    • 2020 AGM & Keynote Speaker
    • 2020 Golf Classic Tournament
  • More..
    • Suite Smarts Online Training
    • Landlord Resources
    • The Rental Gazette Newsletter
    • Helpful Links
    • Bed Bug & Cockroach Resources