ARLA
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  • More..
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Code of Ethics

It is the mandate that all ARLA Members be informed as to the developments and trends within the industry and render their services and opinions using their full training, qualifications and experience.  Part of our Associations duty is to always protect the public against fraud, misrepresentation and unethical practices.  ARLA Members withstand from seeking unfair advantages over and publicly criticizing the reputation of other industry members or the industry as a whole.

Public confidence in the professionalism and integrity of our Members is of the upmost importance which is necessary for the future credibility and success of the Alberta Residential Landlord Association.  This Code of Ethics is not intended to describe the minimum expectation of permissible performance; rather, it describes the optimum performance the public has a right to expect and makes that performance the “norm” for Members of the Alberta Residential Landlord Association.  The demand for high standards of professional conduct protects the interests and the rights of the Members within the Association, its clients and customers.  As such, the Code is and will continue to be a demanding document; a plan for professionalism, capable of including and accommodating every change, challenge and controversy which arises.

1. Members shall, at all times, conduct their business and personal activities with the knowledge of and in compliance with applicable Federal, Provincial and Municipal laws and regulations and shall maintain the highest moral and ethical standards.  

2. Members shall act in a professional manner and treat all stakeholders with respect, fairness and in kind.

3.Members shall, strive to maintain and continually improve the professional standards of the industry through education, training and refinement of their unique skills. 

4. Members shall, seek to maintain an equitable, honorable and cooperative relationship with fellow Members;

5. Members must use moral and ethical judgment in all decisions and act honestly and in good faith.

​

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Contact Us:
Donna Monkhouse, 
Executive Director 
[email protected]
​

Kelsy Demeria, Executive Assistant
​Events & Member Development
[email protected] 

Miranda Lanning, Receptionist/Administrative Assistant
[email protected]
 Office Hours:

Monday - Friday 9:00 am - 4:00 pm
Office is closed on all statutory holidays and for all scheduled monthly events & meetings.

Hours Update:​
  • Tuesday, May 13: Closed from 11 am - 2pm
  • Wednesday, May 14: Closed at 3:30 pm
  • Thursday, May 15: Closed at 3:30 pm
  • Friday, May 16: Closed all day ​


Please be advised that our building access is via intercom access only. If you are coming to our office please call ahead of time to ensure we are there to buzz you into the building. Please buzz 0208 - Alberta Residential Landlord for access. We are located on the second floor Unit #208
​​#208 10544 - 106 Street NW
Edmonton, AB T5H 2X6​
Phone: (780)-413-9773   Fax: (780) 423-5186
  • Home
  • About Us
    • Who We Are
    • Mission, Vision and Value
    • Photo Gallery & Testimonials
    • Board of Directors & Staff
    • Privacy Policy
    • Government Advocacy
  • Membership
    • Membership Benefits
    • Code of Ethics
    • Professional Member Application Form
    • Preferred Service Member Application Form
    • Exclusive offers for Members!
    • ARLA Member Perk Program
  • Service Member Directory
    • Preferred Service Member Directory - Categories
    • Preferred Service Member Directory - Alphabetical
  • Landlord Forms & Notices
    • Landlord Forms, Event Registration & Member Renewal
    • Delivery & Standards
  • Events
    • 2025 Upcoming Events
    • 2025 Landlord Resource Trade Show & ARLA Achievement Awards Luncheon
    • Past Events
    • 2024 ARLA Golf Tournament
    • 2024 Member Appreciation BBQ
  • More..
    • Landlord Resources
    • Suite Smarts Online Training
    • The Rental Gazette
    • Bed Bug & Cockroach Resources