It is the mandate that all ARLA Members be informed as to the developments and trends within the industry and render their services and opinions using their full training, qualifications and experience.  Part of our Associations duty is to always protect the public against fraud, misrepresentation and unethical practices.  ARLA Members withstand from seeking unfair advantages over and publicly criticizing the reputation of other industry members or the industry as a whole.

Public confidence in the professionalism and integrity of our Members is of the upmost importance which is necessary for the future credibility and success of the Alberta Residential Landlord Association.  This Code of Ethics is not intended to describe the minimum expectation of permissible performance; rather, it describes the optimum performance the public has a right to expect and makes that performance the “norm” for Members of the Alberta Residential Landlord Association.  The demand for high standards of professional conduct protects the interests and the rights of the Members within the Association, its clients and customers.  As such, the Code is and will continue to be a demanding document; a plan for professionalism, capable of including and accommodating every change, challenge and controversy which arises.

1. Members shall, at all times, conduct their business and personal activities with the knowledge of and in compliance with applicable Federal, Provincial and Municipal laws and regulations and shall maintain the highest moral and ethical standards.  

2. Members shall act in a professional manner and treat all stakeholders with respect, fairness and in kind.

3. Members shall, strive to maintain and continually improve the professional standards of the industry through education, training and refinement of their unique skills. 

4. Members shall, seek to maintain an equitable, honorable and cooperative relationship with fellow Members;

5. Members must use moral and ethical judgment in all decisions and act honestly and in good faith.
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