Alberta Residential Landlord Association (ARLA) ensures that on-line orders are shipped within 3-5 business days from the date the order is received. Receipt of mail will vary depending on your region. On-line orders are shipped using Canada Post. The Alberta Residential Landlord Association is not responsible for any lost or damaged packaging due to shipping.
If you are wishing to come by the office to pick up forms, please call in advance to ensure someone will be at the office to assist you.
Please note: Office is closed on holidays & for all scheduled monthly events and meetings.
Shipping & Handling Rates
Shipping Rates are calculated as followed: Please note: Tracking numbers are an additional $9.00 per package. If you are wishing to purchase forms with a tracking number, please contact the office directly to order your forms.
No Returns or Refunds shall be issued: Exchanges will only be honored under the following criteria:
Items sent out were incorrect.
Recipient must return incorrect order to ARLA within 15 days from original date of purchase along with copy of Sales Receipt. Upon receipt of returned goods and Sales Receipt, ARLA will correct the order and mail out absorbing the postage cost to re-mail.
Any items returned should be in the original packaging and in sale-able condition.
ARLA is not responsible for flawed or damaged packaging caused in transit by Canada Post (see delivery standards noted above).
The Alberta Residential Landlord Association reserves the right to request valid identification prior to accepting any products for return purposes.
ARLA may at any time terminate your use of the Website for any or no reason, including a breach of these terms and conditions by you. Your use of the Website and these terms and conditions shall be governed by the laws of the Province of Alberta and Canada. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Disclaimer The contents of the information on this Website are based on data gathered from a variety of sources. To the maximum extent permitted by law, ARLA provides this Website and its services "as is" and with all faults, and hereby disclaim all other warranties and conditions, either express, implied or statutory, with regard to the Website, and the provision of or failure to provide services. Without limiting the generality of the foregoing, ARLA makes no warranty or representation that the contents of the Website will be accurate or complete, that the use of the Website will be uninterrupted or free of errors, that the Website will be free from computer viruses, or that the communication between the user and the Website will not be intercepted by third parties.
In no event shall ARLA be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in any way related to the use of or inability to use the Website, the provision of or failure to provide services, or otherwise under or in connection with any provision of Website services. Nothing contained on the Website shall create, nor be deemed to create, any contractual obligation on behalf of ARLA with respect to a user of the Website.
The information contained on the Website is for informational purposes only, and should not be relied upon as advice on legal or financial matters.
Information sent and received over the internet is insecure, and ARLA does not make any representation that such information will not be intercepted by third parties.
Limitation of Liability In no event shall ARLA, its governing Board of Directors, employees, agents, elected members or related entities be liable for any damage (including direct, indirect or consequential) caused to any user of the Website as the result of the use of the Website, regardless of how such damage is caused. You as the user hereby agree to release ARLA, its governing Board of Directors, employees, agents, elected members or related entitles from any claim arising as a result of your use of the Website.
Copyright The content of this site is copyright to the Alberta Residential Landlord Association. No reproduction of its contents is allowed. Landlord Forms may not be copied or reproduced. All Rights Reserved.
Office Hours: Monday - Friday 8:30 am - 3:30 pm Office is closed on all statutory holidays and for all scheduled monthly events & meetings. *Please see top of page regarding our Landlord form pick up procedure